Privacy Policy

1. Who we are

Edentic Limited (“Edentic”, “we”, “us”) is a company registered in England and Wales. We provide AI-powered membership acquisition services for golf clubs. Our contact email is hello@edentic.io.

2. What data we collect

When you use our website or contact us, we may collect:

• Contact information: name, email address, phone number, golf club name.
• Usage data: pages visited, time on site, referral source (via analytics).
• Technical data: IP address, browser type, device type.

3. How we use your data

We use your personal data to:

• Respond to your enquiries and arrange discovery calls.
• Provide and improve our services.
• Send you relevant communications (only with your consent).
• Analyse website usage to improve our site.

4. Legal basis for processing

We process your data under the following lawful bases:

• Consent: when you submit a contact form or opt in to communications.
• Legitimate interests: to improve our services and respond to enquiries.
• Contract: to deliver services you have engaged us for.

5. Data sharing

We do not sell your personal data. We may share data with trusted service providers who help us operate our business (e.g., email delivery, analytics, hosting), all of whom are bound by data processing agreements.

6. Data for golf club clients

When we provide membership acquisition services to golf clubs, the club is the data controller and Edentic acts as a data processor under a Data Processing Agreement (DPA). We process member and visitor data only on the club’s instructions and for the purposes specified in the agreement.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form enquiries are retained for up to 24 months. You can request deletion at any time.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate data.
• Request erasure of your data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, contact us at hello@edentic.io.

9. Cookies

We use essential cookies required for the website to function. We also use analytics cookies (Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this privacy policy, please contact us at hello@edentic.io.